Publication: Unlocking sustainable competitive advantage: exploring the impact of technological innovations on performance in Mexican SMEs within the tourism sector
Authors
León Gómez, Ana ; Garza Sánchez, Héctor Horacio ; Santos Jaén, José Manuel ; Palacios Manzano, Mercedes
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Publisher
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DOI
https://doi.org/10.1007/s10668-023-04025-y
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info:eu-repo/semantics/article
Description
©<2023>. This manuscript version is made available under the CC-BY 4.0 license http://creativecommons.org/licenses/by/4.0/
This document is the Published, version of a Published Work that appeared in final form in [Environment, Development and Sustainability]. To access the final edited and published work see[https://doi.org/10.1007/s10668-023-04025-y]
Abstract
This research inquiry explores the interplay between environmentally sustainable practices,
technological innovations and small- and medium-sized enterprises (SMEs) performance
in Mexico’s tourism sector. The tourism industry in Mexico holds immense economic signifcance, contributing signifcantly to employment and revenue generation. However, the
sector also faces challenges related to environmental sustainability. Thus, the objective of
this research is to assess how the integration of sustainable environmental practices infuences the operational outcomes of SMEs. Furthermore, it also aims to conclude the role of
technological innovation, Information and Communication Technology (ICT), digitalization and gender in this relationship. A structural equation modeling approach was applied
to a sample of 797 Mexican SMEs in the tourism sector. Our fndings provide evidence
of several contributions: frst, environmental sustainability practices improve performance;
second, technological innovation, ICT and digitalization play a critical mediating role in
specifc relationships to foster performance; fnally, incentives encourage sustainable practices related to environmental improvement, especially when the SME’s CEO is a woman.
The results of this study hold practical signifcance for the SME sector, as it demonstrates
that by adopting sustainable practices, SMEs can strengthen their market position, improve
technological innovativeness, minimize environmental impact and capitalize on emerging
business prospects.
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Citation
Environment, Development and Sustainability, 31, 1
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