Does culture matter for the EFQM model application?

Gimenez Espin, J. A.; Martinez Costa, M.; Jiménez-Jiménez, Daniel

Publication:
Does culture matter for the EFQM model application?

dc.contributor.author	Gimenez Espin, J. A.
dc.contributor.author	Martinez Costa, M.
dc.contributor.author	Jiménez-Jiménez, Daniel
dc.contributor.department	Economía Financiera y Contabilidad
dc.date.accessioned	2023-12-05T23:10:52Z
dc.date.available	2023-12-05T23:10:52Z
dc.description	© 2022.Informa UK Limited, trading as Taylor & Francis Group. This document is made available under the CC-BY-NC-ND 4.0 license http://creativecommons.org/licenses/by-nc-nd/4.0/ This document is the Accepted version of a Published Work that appeared in final form in Total Quality Management & Business Excellence. To access the final edited and published work see https://doi.org/10.1080/14783363.2022.2068408
dc.description.abstract	The main objective of this paper is to analyse which kind of organisational culture is most suitable for the successful application of the EFQM model in the manufacturing sector. Partial Least Squares (PLS) was employed with data from a sample of 200 Spanish companies. Two managers in each organisation provided the data for analysis. The results of the empirical analysis identify the relationships between some of the variables, and contribute to the understanding of how the organisational culture can be a key factor in the company’s success by facilitating the utilisation of the EFQM enabling criteria. This research highlights the importance of an orientation towards a culture of control and stability that can support the use of the principles and results suggested by the EFQM model. The research fills the gap in the literature regarding the relationship between organisational culture and EFQM model application. The findings suggest the possibility that TQM and the EFQM model could require different organisational cultures for success.
dc.format	application/pdf	es_ES
dc.identifier.citation	Total Quality Management & Business Excellence Volume 34, 2023 - Issue 3-4 Pages 440-467
dc.identifier.doi	https://doi.org/10.1080/14783363.2022.2068408
dc.identifier.issn	1478-3363
dc.identifier.uri	http://hdl.handle.net/10201/136423
dc.language	eng	es_ES
dc.publisher	Taylor and Francis Group
dc.relation.isreferencedby	ED_IDENTRADA=1245
dc.rights	info:eu-repo/semantics/openAccess
dc.rights	Attribution-NonCommercial-NoDerivatives 4.0 International
dc.rights.uri	http://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subject	EFQM enablers	es_ES
dc.subject	EFQM model	es_ES
dc.subject	EFQM results	es_ES
dc.subject	Organisational culture	es_ES
dc.title	Does culture matter for the EFQM model application?	es_ES
dc.type	info:eu-repo/semantics/article	es_ES
dspace.entity.type	Publication	es
relation.isAuthorOfPublication	20655ceb-f5f1-45ea-bf2d-9b62a155ac53
relation.isAuthorOfPublication.latestForDiscovery	20655ceb-f5f1-45ea-bf2d-9b62a155ac53