Browsing by Subject "Subjectivation"

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    Trabajo afectivo y explotación: procesos de subjetivación en el sector de la hostelería
    (Universidad de Murcia. Servicio de Publicaciones, 2026) García Catena, Diana; Sin departamento asociado
    Affective labor, defined by Hardt and Negri as the management and production of experiences, relationships, and emotions, plays a central role in contemporary capitalism. This article examines how the practice of affective labor blurs the boundaries between work and other spheres of life, as well as its connection to subtle forms of exploitation.Focusing on the hospitality sector, it is based on in-depth interviews with 36 workers with experience in different contexts and roles (restaurants, pubs, bars, nightclubs, and casinos). The analysis shows that affective labor not only requires the mobilization of workers’ subjectivity but also actively shapes it.Often, the production of leisure experiences for customers requires workers to simultaneously assume the roles of both producer and consumer. Practices such as flirting, sharing drinks, or going out partying with customers before and after closing time are forms of production that extend beyond working hours and the workplace.These are also processesof subjectivation, through which workers redefine the boundaries between leisure and work, and between the intimate and the professional, thereby contributing to the justification of their own exploitation.