Publication: La influencia de las TIC en la estructura del sistema de distribución turístico
Authors
Berné Manero, Carmen ; García González, Margarita ; Múgica Grijalba, José Miguel ; García Uceda, María Esperanza
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Publisher
Murcia, Universidad de Murcia, Servicio de Publicaciones
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DOI
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info:eu-repo/semantics/article
Description
Abstract
El desarrollo de las TIC, especialmente Internet, y su aplicación a los negocios, permite
el establecimiento de vínculos entre los proveedores de servicios turísticos y los consumidores,
susceptibles de generar cambios en el sistema de distribución turístico que pueden
afectar a su estructura. Desde la opinión de los implicados en la intermediación, este trabajo
tiene como objetivo contrastar la existencia de dichos cambios. Los resultados muestran un
reajuste actual en el sistema que afecta a las posiciones de los intermediarios y confirma al
consumidor como un elemento clave.
ABSTRACT The development of information and communication technologies (ICT), as Internet, has created new ways for the distribution of tourism products. This situation is bringing changes in the tourism distribution system that may affect its structure. Thus, this study aims to test the existence of these changes in the Spanish tourist system from the perspective of firms involved in the system. The results show a current adjustment in the system that affects the positions and confirms the consumer as a key element in production processes and distribution sector.
ABSTRACT The development of information and communication technologies (ICT), as Internet, has created new ways for the distribution of tourism products. This situation is bringing changes in the tourism distribution system that may affect its structure. Thus, this study aims to test the existence of these changes in the Spanish tourist system from the perspective of firms involved in the system. The results show a current adjustment in the system that affects the positions and confirms the consumer as a key element in production processes and distribution sector.
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