Publication: Las nuevas formas de comunicación de la administración con el ciudadano
Authors
Gómez Camarero, Carmen
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Facultad de Comunicación y Documentación
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Publisher
Murcia, Universidad de Murcia, Servicio de Publicaciones
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DOI
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info:eu-repo/semantics/article
Description
Abstract
Este artículo presenta un conjunto de iniciativas de las administraciones públicas españolas que apuestan por unos servicios de información personalizados y adaptados a las nuevas necesidades y hábitos informativos de sus usuarios, en un en-torno de implantación creciente de las nuevas tecnologías y de adopción de políticas de calidad en la gestión administrativa.
ABSTRACT: This article presents some initiatives from the Spanish Public Administration aimed at getting information services more customised, i.e. adapted to the users new information habits and needs. This is taking place in a context where Information and Communication Technologies are being increasingly introduced, and in which public management quality policies are being established.
ABSTRACT: This article presents some initiatives from the Spanish Public Administration aimed at getting information services more customised, i.e. adapted to the users new information habits and needs. This is taking place in a context where Information and Communication Technologies are being increasingly introduced, and in which public management quality policies are being established.
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