Determinants of consumer attributions of Corporate Social Responsibility

Marín Rives, Longinos; Cuestas Díaz, Pedro Jesús; Román Nicolás, Sergio

Publication:
Determinants of consumer attributions of Corporate Social Responsibility

dc.contributor.author	Marín Rives, Longinos
dc.contributor.author	Cuestas Díaz, Pedro Jesús
dc.contributor.author	Román Nicolás, Sergio
dc.contributor.department	Comercialización e Investigación de Mercados
dc.date.accessioned	2026-01-22T17:42:29Z
dc.date.available	2026-01-22T17:42:29Z
dc.date.copyright	© Springer Science+Business Media Dordrecht 2015
dc.date.issued	2015-02-25
dc.description.abstract	Prior research has found attributions to mediate the relationship between the elements of corporate social responsibility (CSR) activities and consumer responses to firms; however, the question of what variables determine consumer attributions of CSR remains partially unaddressed. This article analyzes why consumers make attributions of CSR that are either positive (values-driven or strategic motives), or negative (stakeholder-driven or egoistic motives). The results obtained from two empirical studies (n = 197, n = 222) indicate that company–cause fit, corporate ability, and interpersonal trust have a positive influence on the motives that consumers attribute to CSR, whereas corporate hypocrisy has a negative effect. This research contributes to our understanding of the psychological mechanisms underlying impactful consumer judgments and provides guidance for organizations in responding to such evaluations.
dc.format	application/pdf
dc.format.extent	14
dc.identifier.citation	Journal of Business Ethics, 2016, Vol. 138, pp. 247–260
dc.identifier.doi	https://doi.org/10.1007/s10551-015-2578-4
dc.identifier.eissn	1573-0697
dc.identifier.issn	0167-4544
dc.identifier.uri	http://hdl.handle.net/10201/190971
dc.language	eng
dc.publisher	Springer
dc.relation	Sin financiación externa a la Universidad
dc.relation.publisherversion	https://link.springer.com/article/10.1007/s10551-015-2578-4
dc.rights.accessRights	info:eu-repo/semantics/restrictedAccess
dc.subject	Consumer behavior
dc.subject	Attributions
dc.subject	Ethics
dc.subject	CSR
dc.subject.ods	Objetivo 10: Reducir las desigualdades entre países y dentro de ellos
dc.title	Determinants of consumer attributions of Corporate Social Responsibility
dc.type	info:eu-repo/semantics/article
dc.type.version	info:eu-repo/semantics/publishedVersion
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