Publication: Los principios de calidad dedeming en las áreas protegidas del Ecuador
Authors
Rivas Tello, Augusta Carolina ; Angel Poma, Myriam Del Carmen
item.page.secondaryauthor
item.page.director
Publisher
Universidad de Murcia
publication.page.editor
publication.page.department
DOI
item.page.type
info:eu-repo/semantics/article
Description
Abstract
Estudio que evidencia el modelo de calidad que existe dentro
de las áreas protegidas del Ecuador analizando la necesidad de
adaptar los principios de calidad de Deming para el mejoramiento
de la gestión administrativa.
Investigación cualitativa, con metodología experiencialista –
vivencial a fin de tener una visión general de los principios de
calidad aplicados por cada funcionario que pertenece a la d irectiva
de la Asociación de Guardaparques del Ecuador. La entrevista
evidenció los diferentes principios de Deming utilizados en la
administración de cada una de las áreas protegidas; considerando
que la calidad debe estar inherente en la planificación, e jecución,
control, acción.
Se detectó: inexistencia de documentos actualizados; documentos
regulatorios para cada entorno, instrumentos universales que
regentan la administración de las áreas protegidas en forma general,
falta de asignación de responsabilidades, liderazgo y estructura
administrativa independiente, lo cual demuestra la importancia de la
aplicación de los principios de Calidad de Deming.
ABSTRACT: This study demonstrates the quality model that exists within Ecuador's protected areas by analyzing the need to adapt Deming's quality principles to improve administrative management. Qualitative research, with experientialist methodology in order to have a general vision of the quality principles applied by each official who belongs to the board of directors of the Ecuadorian Park Rangers Association. The interview highlighted Deming's different principles used in the administration of each of the protected areas; considering that quality should be inherent in planning, execution, control, and action. The following were detected: lack of updated documents, regulatory documents for each environment, universal instruments that govern the administration of protected areas in general, lack of assignment of responsibilities, leadership, and independent administrative structure, which demonstrates the importance of applying Deming's quality principles.
ABSTRACT: This study demonstrates the quality model that exists within Ecuador's protected areas by analyzing the need to adapt Deming's quality principles to improve administrative management. Qualitative research, with experientialist methodology in order to have a general vision of the quality principles applied by each official who belongs to the board of directors of the Ecuadorian Park Rangers Association. The interview highlighted Deming's different principles used in the administration of each of the protected areas; considering that quality should be inherent in planning, execution, control, and action. The following were detected: lack of updated documents, regulatory documents for each environment, universal instruments that govern the administration of protected areas in general, lack of assignment of responsibilities, leadership, and independent administrative structure, which demonstrates the importance of applying Deming's quality principles.
publication.page.subject
Citation
Gran Tour: Revista de Investigaciones Turísticas, nº 20, (2019)
item.page.embargo
Collections
Ir a Estadísticas
Este ítem está sujeto a una licencia Creative Commons. http://creativecommons.org/licenses/by-nc-nd/4.0/