The COVID‑19 response system and collective social service provision. Strategic network dimensions and proximity considerations

Belso Martínez, José Antonio; Mas Tur, Alicia; Sánchez, Mariola; López Sánchez, María José

Publication:
The COVID‑19 response system and collective social service provision. Strategic network dimensions and proximity considerations

dc.contributor.author	Belso Martínez, José Antonio
dc.contributor.author	Mas Tur, Alicia
dc.contributor.author	Sánchez, Mariola
dc.contributor.author	López Sánchez, María José
dc.contributor.department	Métodos Cuantitativos para la Economía y la Empresa
dc.date.accessioned	2023-12-21T11:08:43Z
dc.date.available	2023-12-21T11:08:43Z
dc.date.issued	2020-07-21
dc.description	©2020. This manuscript version is made available under the CC-BY-NC-ND 4.0 license http://creativecommons.org/licenses/by-nc-nd/4.0/ This document is the Accepted version of a Published Work that appeared in final form inService Business. To access the final edited and published work see https://doi.org/10.1007/s11628-020-00421-w	es
dc.description.abstract	This paper aims to study and question the emerging social response network to the COVID-19 health crisis in the Valencian region (Spain). Our approach is twofold: a network approach using social network analysis techniques and a social services approach. We seek to analyze the diferent roles, strategic positions, ego-density and brokerage of the participating organizations. Furthermore, we examine the critical factors for explaining why the diferent organizations in the ecosystem cooperate. We fnd that associations and knowledge agents play the most relevant roles. Conversely, local and non-local governments rarely played brokerage roles to coordinate or inter-connect isolated operations of individual organizations. Finally, our results suggest important guidelines for practitioners that may facilitate the collaboration, coordination, and performance of a response network in the future.	es
dc.format	application/pdf	es
dc.format.extent	28	es
dc.identifier.citation	Service Business (2020) Volume14, Pages 387–411
dc.identifier.doi	https://doi.org/10.1007/s11628-020-00421-w
dc.identifier.issn	1862-8516
dc.identifier.issn	1862-8508
dc.identifier.uri	http://hdl.handle.net/10201/136822
dc.language	eng	es
dc.publisher	Springer	es
dc.relation	Financial support from the Chair GVA-UMH for the Transformation of the Economic Model is gratefully acknowledge.	es
dc.rights	info:eu-repo/semantics/openAccess	es
dc.rights.uri	http://creativecommons.org/licenses/by-nc-nd/4.0/	*
dc.subject	Social services	es
dc.subject	Response networks	es
dc.subject	COVID-19	es
dc.subject	SNA	es
dc.subject.other	CDU::3 - Ciencias sociales::33 - Economía::332 - Economía regional y territorial. Economía del suelo y de la vivienda	es
dc.title	The COVID‑19 response system and collective social service provision. Strategic network dimensions and proximity considerations	es
dc.type	info:eu-repo/semantics/article	es
dspace.entity.type	Publication	es