Publication: SIMULTANEOUS EVALUATION OF COMMUNICATION SKILLS BY STANDARDIZED PATIENTS AND MEDICAL EVALUATORS
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Date
2019
Authors
García-Estañ López, Joaquín
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Publisher
Sciendo
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DOI
http://dx.doi.org/10.2478/medu-2019-0007
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info:eu-repo/semantics/article
Description
Abstract
Introduction: The present study analyzes the evaluation of communication skills by standardized patients (SPs) and
medical evaluators (Es) in an OSCE setting.
Methods: The OSCE involved 189 sixth-year medical students, as well as 34 SPs and 63 Es. Communications skills
were evaluated in 8 stations, simultaneously by SPs and Es. The SPs were actors who had been trained in the clinical
case and who acted in accordance with a standardized script in a simulated clinical situation. The evaluators, also
standardized, were Resident Doctors or staff Doctors from the Hospital Services involved.
Results: The global scores awarded to students for communication skills were very similar in both groups, although
the score awarded by Es was signifi cantly higher, and a direct relationship was also observed between the mean
scores awarded by both groups. Evaluators awarded signifi cantly higher scores than SPs in 7 out of the 10 items on
the checklist. Female medical students also scored signifi cantly higher than their male counterparts in many items,
including external appearance, listening, cordiality, optimism, interest, expression and empathy.
Discussion: Our data indicate that SPs and Es evaluated communication skills in a similar manner in an OSCE
setting, a fi nding which suggests that health-related professionals can be used as an alternative to SPs, thus helping
to lower economic costs. Our study also confi rms a gender difference (in favor of women) in the evaluation of
communications skills by both groups.
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Citation
Medical University 2(2): 36-44, 2019.
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