Publication: El papel del capital humano en el sector turístico: Algunas reflexiones y propuestas
Authors
Lillo Bañuls, Adelaida
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Publisher
Murcia: Escuela de Turismo
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DOI
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info:eu-repo/semantics/article
Description
Abstract
En este trabajo se reflexiona sobre el papel del capital humano como factor estratégico
para el logro de objetivos de competitividad y diferenciación en las organizaciones turísticas.
Asimismo, se plantea la necesidad de establecer distintas escalas de alcance en la
formación turística para poder determinar las posibles líneas de actuación en las políticas
educativas y en el fomento de la investigación en turismo. Así, con el fin de incrementar el
nivel de educación y la preparación de los trabajadores del sector, se plantean propuestas
para tratar de acercar la formación turística a las necesidades reales de su tejido productivo
para mejorar tanto la calidad de su capital humano como la valoración del mismo y
su rendimiento educativo. Es este un factor indispensable para permitir el desarrollo de
un sector sólido y sostenible, capaz de competir en un entorno global y ante situaciones
cambiantes.
ABSTRACT: This paper reflects on the role of human capital as a strategic factor in achieving competitive differentiation in tourism organisations. It also highlights the need to establish different levels of scope in tourism training aimed at identifying possible areas for action in terms of education policies and the promotion of research in tourism. Thus, in order to increase the level of education and training of workers in the sector, proposals are suggested which attempt to bring tourism training in line with the real needs of the productive network to improve the quality and value of human capital in the sector as well as increasing educational returns. This is an essential factor to allow the development of a robust and sustainable sector, capable of competing in a global environment and adapting to changing situations.
ABSTRACT: This paper reflects on the role of human capital as a strategic factor in achieving competitive differentiation in tourism organisations. It also highlights the need to establish different levels of scope in tourism training aimed at identifying possible areas for action in terms of education policies and the promotion of research in tourism. Thus, in order to increase the level of education and training of workers in the sector, proposals are suggested which attempt to bring tourism training in line with the real needs of the productive network to improve the quality and value of human capital in the sector as well as increasing educational returns. This is an essential factor to allow the development of a robust and sustainable sector, capable of competing in a global environment and adapting to changing situations.
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