Publication: Impacto de las TIC en el turismo: Caso colombiano
Authors
López Rodríguez, Alba Ligia ; López Rodríguez, Sergio Andrés
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Publisher
Murcia: Servicio de Publicaciones de la Universidad de Murcia
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DOI
https://doi.org/10.6018/turismo.41.327081
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info:eu-repo/semantics/article
Description
Abstract
Las Tecnologías de la Información y la Comunicación (TIC) han impulsado el turismo
mundial, con la adopción de modelos empresariales centrados en el Marketing por Internet.
Para analizar cómo las MiPyme (Micro, Pequeñas y Medianas empresas) turísticas colombianas utilizan estas tecnologías, se hace un estudio exploratorio y descriptivo acudiendo
a fuentes primarias y secundarias, permitiendo a groso modo, concluir que la mayoría no
utilizan las TIC adecuadamente, aunque hay un entorno favorable con apoyo del Estado
mediante políticas para el desarrollo del turismo y la masificación del Internet.
ABSTRACT: The information and communication technologies (ICT) have driven global tourism by adopting business models focused on Internet Marketing. To analyze how Colombian tourist MSMEs (Micro, Small and Medium Enterprises) have used these technologies, we do an exploratory and descriptive study based on primary and secondary sources, allowing roughly to conclude that most do not use ICT appropriately, although there is government support with policies for tourism development and massive spread of the Internet.
ABSTRACT: The information and communication technologies (ICT) have driven global tourism by adopting business models focused on Internet Marketing. To analyze how Colombian tourist MSMEs (Micro, Small and Medium Enterprises) have used these technologies, we do an exploratory and descriptive study based on primary and secondary sources, allowing roughly to conclude that most do not use ICT appropriately, although there is government support with policies for tourism development and massive spread of the Internet.
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Citation
Cuadernos de turismo, nº 41 (2018)
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