Publication: Portales sanitarios: propuesta de herramienta de evaluación.
Authors
Nieto Martínez, María Pilar
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Publisher
Murcia: Servicio de Publicaciones de la Universidad de Murcia
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DOI
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info:eu-repo/semantics/article
Description
Abstract
El presente trabajo propone y aplica una herramienta de evaluación de páginas web sanitarias de carácter institucional. El cuestionario desarrollado está fundamentado en los principales códigos de conducta sobre calidad de páginas web en el ámbito de la salud y consta de siete parámetros y un total de sesenta y tres indicadores. El proyecto piloto se desarrolla, mediante un triple análisis, en torno al portal sanitario regional. Los resultados muestran un nivel de cumplimiento general de los criterios de calidad formulados levemente inferior a 70%, lo que supone una calificación global de bien. Las fortalezas se concentran en los indicadores sobre diseño del sitio web y los servicios generales y para los ciudadanos ofrecidos por la página web. Por el contrario, las oportunidades de mejora están relacionadas con los aspectos de identificación del sitio web, credibilidad, contenidos y servicios para los profesionales. La gran variabilidad y la ausencia de respuesta de algunos apartados revelan la necesidad de la aplicación de la herramienta por profesionales con conocimientos específicos tanto de tecnologías web como en materia sanitaria.
ABSTRACT: This paper proposes and applies a assessment tool for health institutional websites. The devel- oped questionnaire is based on the main codes of conduct about quality in web pages in the field of health. It consists of seven analysed parame- ters with a total number of sixty-three indicators. The pilot project is being developed by a triple analysis around the regional health web portal. The results show an overall level of compliance with the quality criteria formulated slightly less than 70%, representing an overall rating of good. The strengths are concentrated in the in- dicators about the website design and the gen- eral services offered to the citizens by the web- site. By contrast, the opportunities for improve- ment are related with aspects of site identifica- tion, credibility, content and services specifically designed for professionals. The high variability and lack into the responses from some sections reveal the need for the application of the tool by professionals with specific knowledge of web technologies both as health matters.
ABSTRACT: This paper proposes and applies a assessment tool for health institutional websites. The devel- oped questionnaire is based on the main codes of conduct about quality in web pages in the field of health. It consists of seven analysed parame- ters with a total number of sixty-three indicators. The pilot project is being developed by a triple analysis around the regional health web portal. The results show an overall level of compliance with the quality criteria formulated slightly less than 70%, representing an overall rating of good. The strengths are concentrated in the in- dicators about the website design and the gen- eral services offered to the citizens by the web- site. By contrast, the opportunities for improve- ment are related with aspects of site identifica- tion, credibility, content and services specifically designed for professionals. The high variability and lack into the responses from some sections reveal the need for the application of the tool by professionals with specific knowledge of web technologies both as health matters.
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Citation
Cuadernos de gestión de la información, Vol. 4 (2014)
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