Social and digital empowerment of vulnerable library user of the Regional Library of Murcia, Spain

Gómez-Hernández, José-Antonio; Hernández Pedreño, Manuel; Romero-Sánchez, Eduardo

Publication:
Social and digital empowerment of vulnerable library user of the Regional Library of Murcia, Spain

dc.contributor.author	Gómez-Hernández, José-Antonio
dc.contributor.author	Hernández Pedreño, Manuel
dc.contributor.author	Romero-Sánchez, Eduardo
dc.contributor.department	Información y Documentación
dc.date.accessioned	2017-01-09T20:29:25Z
dc.date.available	2017-01-09T20:29:25Z
dc.date.issued	2017-01
dc.description.abstract	This research is based on two qualitative techniques applied to further understand the levels of digital risk or empowerment of vulnerable users visiting Murcia Regional Library. Library users and staff, social workers, and the three most recent library managers were interviewed; participatory observation was applied. We studied the exclusion factors of users, their motivation for using library services, and their information and digital competencies. We conclude that these persons use the library primarily as a center for both leisure and media Internet purposes and also occasionally to study or job search. Nevertheless, and above all, they value the library as a comfortable, normalized, and inclusive space, in which they feel integrated and where, without limits, they can stay for leisure or practical purposes	es
dc.format	application/pdf	es
dc.format.extent	13	es
dc.identifier.citation	El profesional de la información, 26, 1, pp. 20-33
dc.identifier.doi	https://doi.org/10.3145/epi.2017.ene.03
dc.identifier.issn	ISSN: 1699-2407
dc.identifier.uri	http://hdl.handle.net/10201/51641
dc.language	eng	es
dc.publisher	El profesional de la información	es
dc.rights	info:eu-repo/semantics/openAccess	es
dc.subject	Social Inclusion	es
dc.subject	Digital Inclusion
dc.subject	Public Libraries
dc.subject	Vulnerable users
dc.subject	Biblioteca Regional de Murcia
dc.subject	Digital competence
dc.title	Social and digital empowerment of vulnerable library user of the Regional Library of Murcia, Spain	es
dc.type	info:eu-repo/semantics/article	es
dspace.entity.type	Publication	es